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Maintenance Operative

Maintenance Operative

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Maintenance Operative

Shift: 5 days over 7, 37.5 hours/week

Salary: £33,000

Maintaining properties:

  • Day to day management of reactive and preventative maintenance.
  • Identifying and rectifying resided maintenance issues e.g., unblocking sinks, showers, ‘making good’ damaged paintwork.
  • Ensuring a secure, comfortable, and safe environment. Taking pride in the appearance of the property.
  • You’ll be carrying out checks and building walks – logging all your observations on an iPad.
  • Inspecting communal areas; the power house – the plant room and the corridors, residents’ rooms. Recording and completing any follow up.

Supporting residents:

  • Working with your other colleagues from the Customer and Night Teams to achieve the best results and solutions for our residents, 24/7.
  • Respectful of people’s privacy and personal information – they will train you on all aspects of GDPR.
  • Provide excellent customer service
  • Learn about our different processes and how we keep our residents and colleagues safe.

Being part of the team:

  • Work with the Maintenance Manager/Maintenance Supervisor to ensure maintenance records and Property Documentation Files are accurate and up to date.
  • To join in and speak up, making a constructive contribution at the monthly team meetings.
  • Support the on-boarding of new colleagues into the team; answering questions and sharing your knowledge.
  • Carry out specific training to help you in your role and to acquire new skills including full training on our bespoke IT Resident reporting systems and processes.
  • Dealing with issues or incidents and calling the emergency services when needed.
  • Assisting on-site contractors to ensure completion of work and maintain health and safety procedures.
  • Understanding the importance of Health & Safety and Fire Safety in all that you do and report anything that is not safe.

What’s in it for you?

  • £33,090 salary p.a. and access to full range of benefits!
  • A smart presentation is important – your top and name badge will be provided.
  • Supporting the business by working on-call on a rotating basis
  • Working 37.5 hours/week, 5 days out of 7, including bank holidays
  • They will apply for an enhanced DBS check

About you

  • Do you have experience working in Facilities/ Estates/ Maintenance with a proven track record of maintaining assets to an exceptional standard?
  • Are you able to help our residents have the best experience ever?
  • Sensible and calm under pressure?
  • Do you have a positive attitude?
  • Able to provide a warm welcome to visitors, and contractors to our properties?
  • Do you have good common sense and are eager to help our and find solutions?
  • Take pride in your appearance and how you communicate with others?
  • Can you organise yourself and work through a list of set tasks within a certain time frame?
  • Are you a great time-keeper?
  • Flexible in your approach to work tasks?
  • Do you have a good level of computer literacy?
  • Do you have experience working with a large plant, working with a BMS system or experience in mobilising/ opening new buildings?


  • 28 days annual leave
  • Travel to work Loan
  • Cycle to work Loan
  • Recruitment bounty
  • Company pension contribution
  • Staff parties
  • Life assurance
  • Perkbox
  • 50% Discount The Gym Group membership
  • 24/7 Employee Assistant Programme
  • Training and Development
  • Access to Headspace wellbeing app

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Job Overview
Offered Salary
Up to £33000 per annum
Job Location
Westminster, London
Job Type