We are currently recruiting for an on-site Porter to work in our 14-unit high-end residential development based in London (W1F). This is a great opportunity for delivering the highest levels of customer experience and service to all residents, guests, contractors and staff. Please note that some light cleaning will be required.

You will also be a real people person and go that little bit further to get to know the residents at this development, building strong relationships with them on an individual level whilst always being competely professional, courteous and respectful at all times.

You’ll be the first and primary point of contact for staff, contractors and residents when it comes to any support they need at the place they call home.

Responsibilities

• Day-to-day management of the site
• Overall responsibility for all fire and emergency procedures policy and ensure relevant preventative measures are undertaken
• To maintain a safe environment for building occupants and visitors
• To ensure that all site specific Health and Safety requirements are adhered to
• To coordinate and oversee regular building inspection, maintenance and repairs, and ensure all facilities are in compliance with applicable policies, regulations, and building codes
• To ensure all maintenance contracts including all Health & Safety requirements are carried out according to the planned schedule
• To respond to all inquiries/complaints by leaseholders and building residents, and resolve any problems or issues prior to escalation
• Responding to any breaches of house rules by the residents, leases or other agreements in force at the time
• To support and maintain regular communication with Property Manager and advise them of all relevant issues and emergencies
• Being able to contribute towards plans and budgets

Ideally, you’ll have all or most of the experience we’re asking for:

• Previous experience as a residential porter
• Significant experience providing exemplary levels of customer service
• Awareness of general fire, health & safety and security
• Proven ability to and handle confidential information with professionalism and discretion

Hours: Monday to Friday; 08:00-14:00

Salary: £24,487 per annum / £13.85 per hour

Location: London (W1F) (nearest station is Piccadilly Circus or Oxford Circus)

Due to the high volume of applications, we may not be able to respond to everyone. Unfortunately, if you have not heard back from us within two weeks it is unlikely that you have been successful on this occasion.