Temporary Residential Concierge

Festive Period (London)

Are you an impeccably presented, customer-focused individual looking for exciting temporary work during the Christmas and New Year period? Work around your 4 on 4 off shifts!

We are seeking reliable, enthusiastic, and experienced Temporary Concierge Staff to support our prestigious residential developments across Central and Greater London over the festive season.

Location: Various high-end residential developments across London.

Duration: Temporary contract, primarily covering shifts between mid-October 2025 to early January 2026

Hours: Variable shifts, which may include days, evenings, weekends 8 HOUR AND 12 HOUR SHIFTS!!

Public holidays (including Christmas Day, Boxing Day, and New Year’s Day – enhanced rates apply).

The Role:

As the face of the development, you will provide a professional, warm, and secure front-of-house service to residents, visitors, and contractors. Your responsibilities will include:

• Front-of-House Management: Maintaining a secure, clean, and welcoming environment within the lobby and communal areas.
• Customer Service: Delivering exceptional service, handling resident requests, queries, and complaints efficiently and courteously.
• Security & Access Control: Monitoring CCTV, managing key signing procedures, and controlling access for residents, visitors, and deliveries.
• Parcel & Mail Management: Efficiently signing for, logging, and distributing parcels and mail.
• Reporting: Promptly logging and reporting any maintenance issues, security incidents, or emergencies.
• Festive Support: Assisting with any specific festive requirements, such as managing seasonal deliveries

What We Are Looking For:

• Experience: Proven experience in a customer-facing role, ideally within high-end residential concierge, hospitality (4/5* hotel), or luxury retail.
• Impeccable Presentation: A smart, professional, and well-groomed appearance is essential.
• Communication Skills: Excellent written and verbal communication skills in English.
• Reliability: Demonstrable punctuality, flexibility, and a commitment to working scheduled shifts, including bank holidays.
• Discretion: A high level of professionalism and discretion when dealing with sensitive resident information.
• IT Proficiency: Competent in using computerised logging systems and Microsoft Office Suite.
• Right to Work: Must have the legal right to work in the UK.

Why Join Us for the Festive Season?

• Competitive Hourly Rate (enhanced pay for bank holidays).
• Gain Experience in some of London’s most sought-after residential properties.
• Supportive Team Environment and full assignment briefing.