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Concierge

Concierge

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Job Title: Concierge
Location: Crouch End, London
Salary: £28,000 – £31,000 per annum
Job Type: Full-Time, Permanent
Working Hours: Monday to Friday, 8.30AM – 5:30PM

This iconic, Grade II-listed 1930s building is being transformed into a dynamic mixed-use development. As the front-of-house concierge, you’ll be the first point of contact, ensuring smooth operations and a welcoming environment for residents and visitors alike.

This is a rare opportunity to join a small, stable team in a high-profile, long-term role, offering a unique blend of historic charm and modern living.

Key Responsibilities

  • Be the welcoming face of this prestigious development, greeting residents and visitors with a friendly, professional attitude.
  • Manage the front desk and provide concierge services such as handling enquiries, booking management, and coordinating deliveries.
  • Log issues and service requests using the appropriate systems.
  • Oversee the cleanliness and general upkeep of common areas, ensuring a tidy and presentable environment.
  • Liaise with residents, contractors, and the estate management team to ensure smooth operations.
  • Maintain a high level of communication with residents to ensure their needs are met and assist with any complaints or queries.

What We’re Looking For

  • Experience in a concierge role, ideally residential
  • Excellent customer service and communication skills
  • Strong self-management and reliability
  • Calm under pressure, especially when dealing with complaints or difficult residents
  • Understanding of security procedures, access control, and key management
  • Willingness to learn and grow, particularly in facilities management basics

Why This Role?

  • Weekday-only hours (no weekends!)
  • 20 days holiday plus bank holidays (TBC)
  • Pension scheme included
  • A secure, long-term position in a high-profile, mixed-use development

How to Apply

If you are someone who thrives in a fast-paced, sometimes challenging environment and have a passion for delivering excellent customer service, we’d love to hear from you.

Upload your CV/resume or any other relevant file. Max. file size: 78 MB.

Job Overview
Reference
aedayconhornsey_1751386769
Offered Salary
£29000 - £30000 per annum
Job Type Icon
Job Type
Permanent
Consultant