Senior Housekeeper – Luxury Residential
Location: Hampstead (NW London)
Salary: £29,500 per annum
Contract: Full-time, Permanent
Hours: 40 hours per week
(8-hour shifts, 5 days on / 2 days off, including some weekends. Flexibility required.)

The Role

We are seeking a professional and detail-focused Senior Housekeeper to maintain exceptional standards within a prestigious residential development in Hampstead. This is a hands-on role where your attention to detail and pride in presentation will directly enhance the living experience of residents and their guests.

Working closely with the front-of-house and on-site team, you will ensure that both communal areas and apartments consistently reflect the high standards expected in a premium residential environment.

Key Responsibilities

• Maintain immaculate cleanliness across all communal internal areas, including lobbies, corridors, lifts, stairwells, resident lounges, and amenities.

• Deliver hotel-level presentation standards, ensuring surfaces, fixtures, and finishes are spotless at all times.

• Carry out detailed cleaning of luxury apartments as required, including kitchens, bathrooms, living areas, and balconies.

• Clean and care for high-end materials such as marble, stone, brass fittings, glass, and bespoke finishes using appropriate methods and products.

• Dust, polish, vacuum, and sanitise all surfaces with meticulous attention to detail.

• Ensure waste and recycling areas are clean, organised, and compliant with site standards.

• Replenish consumables in communal washrooms and amenity spaces.

• Report maintenance issues, damage, or health and safety concerns promptly and accurately.

• Work collaboratively with the wider on-site team to ensure seamless day-to-day operations.

• Communicate professionally and courteously with residents and visitors at all times.

About You

• You take genuine pride in delivering meticulous, high-quality work.

• You have experience in luxury residential, hospitality, hotel, or high-end cleaning environments.

• You understand discretion and professionalism when working within residents’ homes.

• You have a strong eye for detail and proactively maintain presentation standards.

• You are reliable, well-presented, and adaptable to changing priorities.

• You follow health and safety procedures carefully and promote safe working practices.

• You are approachable, service-driven, and understand the expectations of a premium living environment.

What’s on Offer

• Company pension scheme

• Healthcare cash plan

• Life assurance (2x annual salary)

• Access to a wide range of retail and lifestyle discounts

This is an excellent opportunity to join a high-quality residential development in a desirable location, where professionalism, presentation, and pride in service are truly valued. Please note, only shortlsited candidates will be contacted.