Concierge (Residential) – North West London

£28,000 + Statutory Pension + Standard Holiday Allowance
Permanent | Mon-Fri | 11AM-7PM | 35 hrs/week

We are supporting a mixed-used residential development in North West London seeking a polished and proactive Concierge to provide first-class service to residents, visitors and contractors.

Key Concierge responsibilities:

• Welcome residents, guests, and contractors; manage front desk communications

• Oversee building access, security, and visitor verification

• Conduct daily inspections and report maintenance or operational issues

• Handle parcel, mail, and key management systems

• Liaise with contractors and on-site teams to maintain standards

• Maintain accurate logs, handovers, and administrative records

Candidate Requirements:

• Previous concierge, residential FOH, corporate reception, or luxury customer service experience

• Confident communication and interpersonal skills

• Reliable, well-presented, and professional

• Knowledge of Health & Fire Safety protocols desirable

• SIA CCTV licence beneficial but not essential

Hours & Benefits:

• Hours: 11:00am – 7:00pm, 35 hours/week (Afternoons, unpaid lunch)

• Salary: £28,000 per annum

• Benefits: Statutory pension and 20 days annual leave

• Permanent role with excellent transport links (Overground & Underground nearby)

To Apply: Submit your CV for consideration. Shortlisted candidates will be contacted directly and interviews will commence right away! Don’t miss out…