SATURDAY CONCIERGE

Location: Victoria, London
Hours: Saturdays only – 12:00pm to 10:00pm
Salary: £15 per hour (£7,020 per annum)
Contract: Permanent Part-Time

Overview

A residential development in Victoria is seeking a professional and reliable Saturday Concierge to support the smooth day-to-day running of the building and deliver excellent customer service to residents and visitors.

This is a standalone role suited to someone personable, proactive, and comfortable managing front-of-house responsibilities within a residential environment.

Key Responsibilities

Front of House & Resident Support

• Provide a welcoming and professional service to residents and visitors
• Answer telephone calls and assist with resident enquiries
• Monitor access to the building and maintain site security
• Assist residents with general requests where possible

Parcels & Deliveries

• Accept and manage resident parcels and deliveries
• Maintain accurate parcel records and storage areas
• Coordinate collections where required

Site Patrols & Presentation

• Carry out regular building patrols and report any issues
• Monitor communal areas to ensure high presentation standards are maintained
• Report maintenance, security, or health & safety concerns to management

General Duties

• Support with occasional light cleaning duties where necessary
• Assist with keeping front-of-house and communal areas tidy and presentable
• Complete daily reports and handovers where required

Candidate Requirements

• Previous concierge, front-of-house, customer service, or residential experience preferred
• Professional and well-presented approach
• Strong communication and interpersonal skills
• Reliable, proactive, and able to work independently
• Basic IT and telephone handling skills

Benefits

• Pro rata annual leave entitlement
• Pension contributions
• Stable long-term weekend position
• Opportunity to work within a residential development
• Friendly and professional environment
• Ideal supplementary/weekend role