Maintenance Manager – Luxury Residential Development

Location: Putney, South West London
Salary: Competitive, dependent on experience
Contract: Permanent, Full-Time
Hours: Monday-Friday, 8:30am-5:00pm (1-hour unpaid lunch)
Reports to: Property Manager

About the Role

We are seeking an experienced, hands-on Maintenance Manager to oversee the maintenance and upkeep of a high-end residential development comprising 90 apartments in Putney.

Key Responsibilities

Maintenance & Repairs

• Carry out hands-on repairs, including basic plumbing, carpentry, decorating, door hardware and general building maintenance.
• Respond promptly to reactive maintenance requests, prioritising urgent issues.

PPM & Compliance

• Develop, organise and manage the building’s PPM schedule.
• Coordinate servicing and inspections of building systems, plant and equipment.
• Monitor fire safety, emergency lighting, water systems and access controls.
• Maintain accurate maintenance records, compliance documentation and contractor logs.

Contractor & Project Management

• Coordinate and supervise external contractors and specialist trades.
• Plan and oversee minor refurbishments, repairs and improvement projects.
• Obtain quotations, organise materials and monitor project timelines.
• Ensure works meet agreed quality, safety and budget requirements.

Building Operations & Resident Relations

• Maintain excellent standards throughout communal areas, plant rooms and external spaces.
• Monitor cleaning, landscaping and waste management standards.
• Respond professionally to resident maintenance enquiries and concerns.

Skills & Experience

Essential

• Minimum 5 years’ experience in building maintenance, multi-trade maintenance or a similar role.
• Strong practical skills across plumbing, carpentry, decorating and general repairs.
• Experience managing PPM schedules and reactive maintenance.
• Good understanding of building health and safety requirements.
• Strong organisational, problem-solving and communication skills.
• Good IT skills for reporting and maintenance records.

Desirable

• Experience within luxury residential developments or block management.
• Relevant trade qualifications, such as City & Guilds, NVQ or equivalent.
• Knowledge of electrical, plumbing, HVAC and building systems.
• Understanding of fire safety and statutory compliance.

Personal Attributes

We are looking for someone who is practical, proactive and highly organised, with a strong work ethic and excellent attention to detail. You should be confident managing maintenance operations independently while remaining approachable, professional and customer-focused.

Benefits

• Monday-Friday working hours – no weekends
• Static role offering a consistent work location and stability
• 20 days’ annual leave plus bank holidays.
• Workplace pension contributions.
• Specialist tools and equipment provided.
• Training and development opportunities.